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The Compliance Hotline is a simple, risk-free way for you to anonymously report activities that may involve criminal conduct or policy violations or violations of any governmental laws, rules and regulations, or to report any other ethical concerns. The Compliance Hotline is available 24 hours a day.
DIALING INSTRUCTIONS
In the United States you may call 1-800-269-2837. Outside the U.S., you should call the number specified for your country in the printer-friendly version of Compliance Hotline Dialing Instructions.
QUESTIONS AND ANSWERS
Who should use the Compliance Hotline?
You should.... In the U.S. and in other countries outside of Europe, the Compliance Hotline enables you to anonymously report possible criminal activities or policy violations, violations of governmental laws, rules and regulations, or any other ethical concerns. In the United States you may call 1-800-269-2837. As always, your first option is to report your concerns to your supervisor. In addition, you may report your concern to the Legal Department, your Human Resources representative or any member of management. If you're uncomfortable with that approach, please call the Compliance Hotline. Due to different regulatory requirements in the European Union, the Compliance Hotline is only intended for reporting concerns regarding accounting, internal accounting controls, auditing matters, bribery, banking and financial crime. Outside the U.S. you should call the number specified for your country in the printer-friendly version of Compliance Hotline Dialing Instructions.
Why is the Compliance Hotline important to us?
Lyondell is committed to conducting business ethically and in compliance with all applicable laws.
What may I report to the Compliance Hotline?
In the U.S. and in other countries outside of Europe, the Compliance Hotline enables you to report any ethical or compliance-related concerns, such as violations or concerns regarding:
- environmental laws
- health and safety laws
- antitrust laws
- export/import laws
- copyright laws and software piracy
- theft, bribes or kickbacks
- fraudulent transactions
- conflicts of interest
- insider trading
- improper political contributions
- potentially criminal violations
- violations of the Business Ethics and Conduct Policy or any of our other policies
Due to different regulatory requirements, in the European Union, the Compliance Hotline is only intended for reporting concerns regarding accounting, internal accounting controls, auditing matters, bribery, banking, financial crime or any serious issue that may affect the vital interest of the company or the safety of our employees.
Do I have to give my name?
In the U.S. and in other countries outside of Europe, you may remain anonymous if you wish. Your call to the Compliance Hotline is answered by an independent third-party communications specialist who assigns your call a special coded number you can refer to during any follow-up call. You are not required to identify yourself, and calls are not recorded or traced.
What happens when I make a call?
The independent communications specialist will document the reported information and generate a written report that will be confidentially forwarded to the Legal Department. After review by the Legal Department, the report will be assigned to the appropriate department to initiate an inquiry. To protect everyone involved, no disciplinary or legal action will be taken based on Compliance Hotline calls without an investigation. Only substantiated findings will result in action.
What if I do not have all the facts?
You may call the Compliance Hotline even if you are not sure there is a problem. We will look into the information provided, will attempt to verify it and will take appropriate action. That is our job.
Information current as of June 28, 2007